Hotel in Banff

Otter Hotel | Hotel in Banff, Alberta

Map-icon1000 600 Banff Ave, Banff, T1L1H8, Canada
9.4 · Exceptional 2320 reviews2320 reviews Air ConditionerAir Conditioner ParkingParking TVTV Wheelchair AccessibleWheelchair Accessible
Banff Hotel | Otter Hotel
Banff Hotel | Otter Hotel
Banff Hotel | Otter Hotel
Banff Hotel | Otter Hotel
Banff Hotel | Otter Hotel

Otter Hotel

At this property
Air Conditioner Air Conditioner Parking Parking TV TV Wheelchair Accessible Wheelchair Accessible Accessibility Accessibility Security/Safety Security/Safety Bedding/Linens Bedding/Linens Wellness Facilities Wellness Facilities Fireplace Fireplace Restaurant Restaurant Guest Services Guest Services Child Friendly Child Friendly Hot Tub Hot Tub Internet Internet Kitchen Kitchen

Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a lobby fireplace and multilingual staff assistance.
Otter Hotel offers 174 accommodations with safes and hair dryers. Cable television is provided. This Banff hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arrivals & Check-in

Contactless check-in, practical layout, settle straight in

Hotel · Banff
Arrival
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths

Compact stay with a practical layout

Property Amenities

Comforts and facilities at this stay

Air ConditionerAir Conditioner
InternetInternet
Child FriendlyChild Friendly
KitchenKitchen
ParkingParking
TVTV
Guest Reviews

Otter Hotel Reviews

“It’s always great coming back for a second time! They are very nice and welcoming. The parking is easy, the location is great, and the views are beautiful. Definitely a place I’d come back to again!”

Daria · Aug 31, 2026 12:10:44 AM

“This hotel offers a lot of cool amenities, and the location is good if you don’t wanna be smack in the middle of town. I did think the price was a little high and the staff was not overly attentive.”

Janet · Aug 25, 2026 08:33:00 AM

“Wonderful hotel with wonderful staff and food! Will stay here again!”

Michelle · Aug 18, 2026 06:11:59 AM

Good to know · before you book.

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of cad 30 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: cad 30 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Booking
Discover and compare here; reserve with a trusted partner.

Bookings fulfilled by Booking.com, Vrbo, or Expedia — you get their booking protections and support.

FAQs

Frequently asked questions

01 / 07
Is this Otter Hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

02 / 07
Does the Otter Hotel have a swimming pool?
No, this Otter Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

03 / 07
How much does it cost per night to stay in Otter Hotel?
Best-rates for the Otter Hotel starts from $198 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Fireplace, Restaurant, Guest Services, Child Friendly, Hot Tub, Internet, Kitchen with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.

04 / 07
Is Otter Hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

05 / 07
Is the Otter Hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Otter Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

06 / 07
What is the minimum night stay policy for the Otter Hotel?
Based on the information reported by the owner or manager, the Otter Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

07 / 07
What cancellation policy is in place for Otter Hotel?
Based on the information reported by the owner or manager, details for the cancellation policy for the Otter Hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

No, this Otter Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Best-rates for the Otter Hotel starts from $198 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Accessibility, Security/Safety, Bedding/Linens, Wellness Facilities, Fireplace, Restaurant, Guest Services, Child Friendly, Hot Tub, Internet, Kitchen with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Based on the information received from our partner, the Otter Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

Based on the information reported by the owner or manager, the Otter Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

Based on the information reported by the owner or manager, details for the cancellation policy for the Otter Hotel are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Neighborhoods of Banff

Every few blocks, a different Banff.

From historic streets to leafy waterfront, each neighborhood offers its own way
to spend a day in the city.

More Choices →
US $198/ Night Best price guaranteed